Terms of service


Terms of Service

High-elasticity Purple Gel Honeycomb Pillow

Please read these Terms of Service carefully before purchasing or using any product from us. By placing an order, you confirm that you have read, understood, and agreed to be bound by these terms.

1

Who we are

Napzy is the seller and manufacturer of the High-elasticity Purple Gel Honeycomb Pillow.  By purchasing from us, 

2

Eligibility

You must be at least 18 years of age to purchase from us. By placing an order, you represent and warrant that you are of legal age and have the authority to enter into this agreement. We reserve the right to refuse service to anyone at any time.

3

Orders & pricing

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in product or pricing information, or issues identified by our fraud detection systems.

Prices are listed in [your currency] and are inclusive/exclusive of applicable taxes as stated at checkout. We reserve the right to change prices at any time without prior notice, but this will not affect orders already confirmed.

4

Payment

We accept payment via [list payment methods: credit/debit cards, UPI, net banking, etc.]. All transactions are processed through secure, encrypted payment gateways. We do not store your full card details on our servers. Payment must be made in full at the time of order placement.

5

Shipping & delivery

We aim to dispatch orders within [10] business days. Estimated delivery times vary by location and are provided at checkout. We are not liable for delays caused by courier partners, customs clearance, or circumstances beyond our reasonable control.

Risk of loss or damage to the product passes to you upon delivery. Please inspect your package upon receipt and report any damage within 48 hours of delivery.

6

100-night return policy

We offer a 100-night return guarantee on the High-elasticity Purple Gel Honeycomb Pillow. If you are not satisfied, you may initiate a return within 100 nights of the delivery date, subject to the conditions outlined in our Return Policy, which forms part of these Terms.

Refunds will be processed to the original payment method within 5–7 business days of confirmed return pickup. We reserve the right to decline returns that do not meet the eligibility criteria stated in the Return Policy.

7

Product warranty

The High-elasticity Purple Gel Honeycomb Pillow comes with a [3-year] limited warranty against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, improper care, or normal wear and tear. To make a warranty claim, contact us at napzy.sleep@gmail.com with your order number and a description of the defect.

8

Intellectual property

All content on our website, including product descriptions, images, logos, and branding, is the intellectual property of Napzy and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any of our content without prior written permission.

9

Privacy & data

Your personal data is collected and processed in accordance with our Privacy Policy. By placing an order, you consent to the collection and use of your information as described therein. We do not sell your personal data to third parties. Our full Privacy Policy is available at [website link].

10

Limitation of liability

Napzy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the product in question.

11

Changes to these terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

12

Governing law & disputes

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country]. Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].